Returns & Refunds Policy

Returns & Refund Policy

We strive to ensure customer satisfaction with every purchase.

Return Conditions

  • Items must be unused, unwashed, and in original packaging

  • Return requests must be submitted within 30 days of delivery

Return Process
Please contact us at support@xunikete.com before returning any item. Unauthorized returns may not be accepted.

Refunds

  • Refunds are processed after inspection of returned items

  • Refunds will be issued to the original payment method

Non-Returnable Items

  • Used or damaged items not due to our error

  • Final sale or promotional items

Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.